Careers at Ropella
 
Careers at Ropella
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We are located in the Pensacola Bay Area, of Florida's Great Northwest
- where thousands live the way
millions wish they could.

Our headquarters are located at the corner of Industrial and Opportunity Drive - the perfect place for your career opportunity!

Client Relationship Manager

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Role

To develop and maintain solid client relationships by defining needs, assembling the necessary resources to deliver solutions, managing the quality and overseeing the delivery of solutions in a timely manner.


 

Duties

  • Participate & facilitate in on-site or off-site client visit and/or conference calls
  • Identify client’s business needs and requirements and successfully communicate those needs to internal personnel for action
  • Build value by leveraging other product/service offerings that Ropella offers
  • Delegate the day to day client requests to recruiters to ensure timely response and resolution
  • Oversee the creation of marketing materials for candidates that will be used by the recruiting team
  • Build search assignment descriptions from client discussions
  • Prescreen candidates. Create prescreening tools for use of the client and recruiting team
  • Partner with clients to ensure Ropella’s offer process is followed
  • Manage own skill and knowledge development
  • Be an ambassador for Ropella, champion their values, take opportunities to positively raise the profile of Ropella in the market
  • Work in conjunction with the Ropella Media team to ensure that the proper people are being “touched” with Ropella’s marketing campaigns (E-mail Marketing and Trade Show Ads)
  • Attend Trade Shows/Conferences, Industry Association meetings, and other industry functions that could result in potential new business opportunities
  • Negotiate and use a wide range of influencing styles to achieve results
  • Flexible, able to thrive in an environment where processes may not be fully established
  • Able to manage competing demands, accept criticism and constructive feedback, while being adaptable and flexible
  • Knowledge and extensive past use of a server-based applicant tracking system
  • Ability to travel as required
  • Update job knowledge by participating in educational opportunities; professional publications; maintaining personal networks; participating in professional organizations

 

Peripheral Job Functions

  • Train other new ESC’s, Research Associates, and Administrative Assistants
  • Collect and care for resource materials
  • Participate in specialty industry practice meetings and communications, and other special projects

 

Performance Standards

  • College degree required, graduate degree desired
  • Minimum of 5 years business experience
  • Able to prioritize and manage workload
  • Motivation for Sales
  • Closing skills
  • Results-oriented achiever and self starter
  • Creative problem solver
  • Effective spoken and written communication skills
  • Computer literate and operational
  • Strong organizational skills and detail orientation
  • Confidentiality and honesty
  • Team player
  • Strong analytical abilities
  • Professional, committed to quality service, and client satisfaction
  • Demonstrated initiative, resourcefulness, and dependability
 

 

Application Instructions:
If you are interested in the Client Relationship Manager opportunity, please download and complete the Skills Survey, the Employment Application, and the Standards of Behavior. Send these along with your resumé to .(JavaScript must be enabled to view this email address).
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Thank you for your interest.