Thank you for your seminar at Arkwin Industries Friday, July 22, 2011. I found it extremely informative and truly enjoyed it. I have already put in place the ten minute huddle starting tomorrow. It was my pleasure to have met you.

...it was nice to spend this past Monday in an air-conditioned conference room participating in the Leadership in the Trenches Course at the ASFHS Center.  I enjoyed the course very much and after reviewing some the literature posted on Jim’s website, appreciate your efforts to really streamline the material to make it easily digestible and practical for all the participants regardless of position or experience.  For me, the course served as a good way to focus on my leadership style and refine some of my approaches in dealing with the wide range of direct reports that I oversee.  Simple concepts such as PREP which when combined with the principles of a Management Action Plan, can yield simple but effective results which if then actively supported can be sustained.  As Harry said,  “It’s not rocket science”.  However, it was a nice change to have things presented at a comfortable level of understanding instead of the usual “consultant talk”.

We never felt that you were “teaching to us from a book”. The dynamics and interactivity of the exercises during the entire Ropella process were carefully crafted “for Separation Systems” as well as being well planned and executed. These exercises produced two important results. First, not only improved morale and sense of team work but also improved productivity. Second, the Ropella Process defined an action plan that should help us move closer to achieving our goal of improved employee retention and sustained growth. Thank you for helping us build a stronger team. We appreciate your continued monitoring and support.

After your training everyone felt more appreciated, valued, and understood. Families count is now a better Company. As promised, your training improved accountability, communication, trust, and teamwork for all of us.

The two-day seminar was right on target…Since the workshop our communications, trust and accountability have taken a “step function” upward!