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Frequently Asked Questions

Client FAQs

Questions Clients Should Ask

SMART Talent Management System

The SMART

Resource Toolbox

The SMART Talent Management System, developed by Patrick Ropella, helps you recruit great people and keep them loyal to the organization. This system helps you understand, assimilate and execute today’s best processes, programs and practices for Sourcing and Marketing to potential candidates, Assessing and Recruiting top talent, Retaining & Training employees and Transforming your organization for the better. This complete system is detailed and outlined in Patrick Ropella's step-by-step book, The Right Hire.


Sourcing
	How do I know when is the right time to bring on additional temporary versus full-time employees? The economy is on the rise – so why is hiring so hard? What are the long-term effects of a vacancy? What if I hire the wrong person?

Marketing
	What is the most impactful strategy my organization can employ to attract the best professionals in my industry? How do I market myself to prospective employers? How can my organization attract high-quality candidates? What’s the best compensation plan to offer employees? At Ropella, how do you market your corporate culture?

Assessing
	How do I identify a star candidate for the job? How do I identify star salespeople? How can I find ‘Terrorists’ in my organization? How can I avoid hiring candidates who look good but act poorly? What answers should I listen for in an interview? How do I conduct behavior-based interviews?

Recruiting
	What does a typical recruiting path look like? What do I need to do to land the Superstar Candidate? What do I need to know about global executive searches? What are some common hiring mistakes, and how can I avoid making them? What are your top recruiting tips? What do I need to know about the immigration process? What if my top candidate has a non-compete with their current employer? If I have a non-compete with my current employer, what do I need to know when looking for a new job? How do I shift my talent acquisition strategy in synch with economic cycles? How do I ensure any job offer I make results in an acceptance? How do I sharpen my job offer negotiation skills?

Retention
	How does a strong hiring process affect retention? How does a great onboarding process affect retention? How can I keep my employees happy and improve job retention? I know I can’t keep all of my employees forever – so how do I retain my organization’s knowledge when they leave? How do I prepare for my top talent to leave? What specific challenges for retaining technical professionals should I be aware of? Does my organization really need an in-depth succession plan?

Training
	How do I motivate employees? What are the components of effective communication? How do I tailor my communication to my co-workers? How can I improve my performance reviews? How do I handle the stresses that come with leadership? How do I keep the peace amongst employees with vastly different personalities? How do I improve my performance management strategy? Do you have any tips for managing a multi-generation workplace? How can I boost my problem-solving skills? How do I conduct effective training?

Transformation
	How can I provide truly visionary leadership? How can my organization grow with the economy without becoming complacent? How do I cultivate my organization’s biggest competitive advantage? How do I get everyone “rowing in the same direction”? How do I create a truly dynamic, effective “Dream Team”? What’s the best way to lead through crisis? How do I make sure I have the right number – and kind – of the employees at the right time? What is the most effective way to delegate tasks? What are the essential traits of an effective leader? What are some motivational best practices? What if the economy takes another downturn? What is the difference between “time management” and “priority management”? What is my organization’s “DNA”? How can I boost my employee relationship management?

Miscellaneous
	What does a typical career look like in my discipline? What time zone(s) do the states in my territory fall under?

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